vervesphere Terms of Service

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Welcome to vervesphere. These Terms of Service ("Terms") govern your access to and use of vervesphere's website, mobile platform, products, and customer services. By accessing our platform or making a purchase, you agree to be bound by these Terms.

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1. Acceptance of Terms

By accessing or using any services provided by vervesphere, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms in full, you are prohibited from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to make purchases on this website.
• Prohibited Conduct: You agree to use our platform strictly for lawful, personal, and non-commercial purposes. You must not:
  • Engage in fraudulent activity or place false orders;
  • Use automated bots, scrapers, or tools to extract product data or pricing without permission;
  • Attempt to compromise site security, data infrastructure, or user accounts;
  • Resell vervesphere products for commercial gain without express written authorization.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We make every effort to display accurate product images, specifications, nutritional facts, allergen warnings, and pricing. However, typographical errors or stock discrepancies may occasionally occur.
• Price & Order Corrections: In the event of an obvious pricing or typographical error, vervesphere reserves the right to correct the error and modify or cancel any affected orders before dispatch, issuing a full refund for any charged amount.
• Perishable Goods: Minor variations in weight, appearance, or ripeness may naturally occur for fresh or perishable items. Allergen information is provided for reference; customers with severe allergies should review product packaging labels carefully.

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4. Orders, Payments & Cancellations

• Order Acceptance: All orders placed on our website are subject to availability and order verification. We reserve the right to limit order quantities or cancel orders suspected of fraudulent activity or terms violation.
• Payment Processing: All payments are encrypted using SSL/TLS encryption and processed through PCI-DSS compliant payment gateways. Full payment is required prior to order dispatch.
• Order Modifications & Cancellations: Requests to cancel or update an order must be submitted within 1 hour of order placement by contacting [email protected]. Once an order has entered dispatch processing, it cannot be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on vervesphere's platform — including text, graphical designs, logos, software, product branding, and trade names — is the exclusive property of vervesphere and protected by international copyright, trademark, and intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

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7. Limitation of Liability

To the maximum extent permitted by applicable law, vervesphere shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our platform, products, or services. Our maximum aggregate liability for any claim arising from a transaction shall not exceed the total amount paid by you for the specific products or services in question.

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8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without giving effect to any conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase shall first be submitted to vervesphere's support team for informal resolution.

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9. Changes to These Terms

vervesphere reserves the right to update or modify these Terms at any time. Material updates will be communicated by posting the revised terms on our website. Continued use of our website or services following any updates constitutes acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: vervesphere
• Customer Support Email: [email protected]
• Customer Support Phone: 14342420671
• Physical Business Address: 56 W 127TH ST, NEW YORK, NY 10027, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST